Administrative Team
Rocio Fernandez
(She/Her)
Administrative Manager
Rocio – Administrative Manager
Rocio is our Administrative Manager at Holistic Elements, bringing a unique combination of professionalism, compassion, creativity, and dedication to our team. Originally from Argentina, she has a strong background in medical case management, administrative operations, and client care. Her commitment to helping others and providing an exceptional client experience makes her an essential part of our organization.
As Administrative Manager, Rocio plays a key role in supporting our clients and coordinating important administrative and insurance-related processes. Her primary responsibilities include providing attentive and compassionate customer service, verifying client eligibility and benefits with insurance providers, maintaining direct communication with insurance companies, managing Optum billing, and overseeing the collection process for outstanding client accounts. She also helps ensure that administrative processes are handled efficiently and that our clients receive the support and guidance they need throughout their care experience.
Rocio's combination of administrative expertise, attention to detail, and genuine care for people allows her to contribute to both the operational efficiency of Holistic Elements and the quality of service we provide to our clients.
Outside of work, Rocio loves to express herself through music. She enjoys singing, writing, dancing, and creating original songs. Her artistic spirit and positive energy bring warmth, creativity, and enthusiasm to everything she does.
Rocio is bilingual in English and Spanish.
Xavier Alban
(he/him)
Finance Administrative
Xavier – Finance Administrative
Xavier is a key member of the Holistic Elements team, where he serves as our Financial Administrator. Originally from Ecuador, he holds a degree in Financial Engineering from Central University of Ecuador and a Finance certification from University of Los Hemisferios, Ecuador. His academic background and professional experience allow him to play an essential role in the organization’s financial, administrative, and operational management.
Among his primary responsibilities are managing and monitoring insurance billing, overseeing accounts, tracking revenue and expenses, processing payroll, managing 401(k) contributions, and providing accounting support through QuickBooks. He is also actively involved in managing and maintaining the Holistic Elements website, as well as developing, updating, and implementing internal policies and procedures designed to support the organization’s growth and continued development.
Xavier also plays an important role in the financial and operational analysis of Holistic Elements. He oversees the clinic’s monthly productivity tracking, analyzes key financial and operational metrics, evaluates annual variations in financial statements, and reviews the organization’s overall financial and business position. His work helps identify opportunities for improvement, optimize resources, and provide valuable information to support strategic decision-making.
His role also includes coordinating various administrative and logistical needs of the organization, supporting the maintenance of our facilities, and helping ensure a safe, organized, and welcoming environment for our clients, visitors, and team members. His willingness to help and positive attitude contribute to creating a warm and professional experience for everyone who walks through the doors of Holistic Elements.
Xavier is recognized for his ability to analyze information, identify opportunities for optimization, and transform financial and operational data into actions that improve the efficiency of Holistic Elements. His combination of financial knowledge, administrative expertise, and commitment to the organization makes him an invaluable resource in the continued growth and development of the clinic.
Outside of work, Xavier continues to improve his English through his studies in West Jordan. He enjoys visiting the beach, swimming, working out at the gym, spending time with his dogs, and appreciating the beauty of nature. He strongly believes in people’s ability to support one another and bring positivity into the lives of those around them. For Xavier, life is a precious gift that deserves to be cared for, valued, and enjoyed every day.
Noemi Edvalson
(She/her)
Administrative Assistant
Noemi – Administrative Assistant
Noemi is our administrative assistant at Holistic Elements. She is a proactive, friendly, and compassionate person who enjoys helping others and creating a positive, welcoming environment.
As an administrative assistant, Noemi takes initiative, stays organized, and enjoys finding ways to make things run smoothly for both her team and for the people she works with.
Outside of work, Noemi loves to read, spend quality time with her friends and family, and traveling to explore different places and cultures around the world. She is always looking for opportunities to learn, connect with others, and experience new things. She believes her curiosity, dependability, and genuine care for others allows her to bring a positive attitude to everything she does!